Welcome to your CAPM Certification Exam Sample Quiz 1. A stakeholder expresses a need not known to the project manager. The project manager most likely missed a step in which stakeholder management process? Plan Stakeholder Management Identify Stakeholders Manage Stakeholder Engagement Control Stakeholder Engagement2. The component of the human resource management plan that includes ways in which team members can obtain certifications that support their ability to benefit the project is known as: recognition and rewards compliance staff acquisition training needs3. Which quality tool may prove useful in understanding and estimating the cost of quality in a process? Checksheets Histograms Flowcharts Control charts4. Which tool or technique used in the Control Procurements process can be conducted during the execution of the project to verify compliance with deliverables? Procurement documents Inspection and audits Estimate budget Risk register5. A stakeholder expresses a need not known to the project manager. The project manager most likely missed a step in which stakeholder management process? Plan Stakeholder Management Identify Stakeholders Manage Stakeholder Engagement Control Stakeholder Engagement6. The purpose of the Project Communications Management Knowledge Area is to: Monitor and control communications throughout the entire project life cycle. Maintain an optimal flow of information among all project participants. Develop an appropriate approach for project communications. Ensure timely and appropriate collection of project information.7. Skills necessary for project management such as motivating to provide encouragement; listening actively; persuading a team to perform an action; and summarizing, recapping, and identifying next steps are known as: organizational skills technical skills communication skills hard skills8. Specification of both the deliverables and the processes is the focus of: Change control Configuration control Project monitoring and control Issue control9. Retreating from an actual or potential conflict or postponing the issue to be better prepared or to be resolved by others describes which of the five general techniques for managing conflict? Smooth/accommodate Withdraw/avoid Compromise/reconcile Force/direct10. Which tools or techniques are used during the Close Project or Phase process? Reserve analysis and expert judgment Facilitation techniques and meetings Expert judgment and analytical techniques Performance reviews and meetings11. The degree of uncertainty an entity is willing to take on in anticipation of a reward is known as its risk: management response tolerance appetite12. An example of a group decision-making technique is: nominal group technique majority affinity diagram multi-criteria decision analysis13. Which output of Project Cost Management consists of quantitative assessments of the probable costs required to complete project work? Activity cost estimates Earned value management Cost management plan Cost baseline14. Job satisfaction, challenging work, and sufficient financial compensation are values related to which interpersonal skill? Influencing Motivation Negotiation Trust building15. When a project is undertaken to reduce defects in a product or service, the objective of the project is to create a/an: improvement program result portfolio16. Which output is the approved version of the time-phased project budget? Resource calendar Scope baseline Trend analysis Cost baseline17. Power, urgency, and legitimacy are attributes of which stakeholder classification model? Salience Influence/impact Power/interest Power/influence18. During which process does the project team receive bids and proposals? Conduct Procurements Plan Procurements Estimate Costs Control Budget19. Processes in the Initiating Process Group may be completed at the organizational level and be outside of the project's: Level of control. Communication channels. Scope. Strategic alignment.20. At the completion of a project, a report is prepared that details the outcome of the research conducted on a global trend during the project. Which item did this project create? Result Product Service Improvement21. While processes in the Planning Process Group seek to collect feedback and define project documents to guide project work, organizational procedures dictate when the project planning: ends begins delays. deviates22. Through whom do project managers accomplish work? Consultants and stakeholders Stakeholders and functional managers Project team members and consultants Project team members and stakeholders23. An output of the Perform Integrated Change Control process is: Deliverables. Validated changes. The change log. The requirements traceability matrix.24. The zero duration of milestones in project planning occurs because milestones: Are unpredictable and challenge the Plan Schedule Management process. Occur at random times in the project plans. Represent a moment in time such as a significant project point or event. Represent both significant and insignificant points in the project and are difficult to anticipate.25. The process of monitoring the status of the project and product scope as well as managing the changes to the scope baseline is known as: Validate Scope. Plan Scope Management. Control Scope. Define Scope. Email Time is Up!
